Your regulars have a rhythm. Arqo knows when they miss a beat.
Arqo reads your booking history, learns how often each client comes in, and reaches out when someone is overdue. Automatically, in your name.
Most lost revenue never complained. It just stopped booking.
A client who came every three weeks has not been in for seven. Nobody noticed, because nobody could. Across a full client list, that quiet drift is usually the biggest leak in the business.
| Client | Status | Usual rhythm | Last visit | Late by | Staff | Outreach |
|---|---|---|---|---|---|---|
| M. Alvarez | Drifting | Every 3 weeks | 11 weeks ago | 8 wks | Dana Whitlock | Text sent |
| J. Okafor | Drifting | Every 6 weeks | 13 weeks ago | 7 wks | Marcus Bell | Personal note |
| R. Petrova | Overdue | Every 2 weeks | 6 weeks ago | 4 wks | Priya Anand | Text sent |
| T. Nguyen | Overdue | Every 4 weeks | 7 weeks ago | 3 wks | Dana Whitlock | Personal note |
| S. Bauer | Overdue | Every 8 weeks | 10 weeks ago | 2 wks | Liam Carrow | Email queued |
| C. Mwangi | Overdue | Every 3 weeks | 5 weeks ago | 2 wks | Renee Soto | Text queued |
| L. Romano | Rebooked | Every 4 weeks | 6 weeks ago | Booked | Marcus Bell | Stopped |
| First visit in | New clients | Came back | Became regulars (4+ visits) |
|---|---|---|---|
| Oct to Dec | 148 | 58% | 31% |
| Jan to Mar | 163 | 61% | 34% |
| Apr to Jun | 171 | 55% | 29% |
| Jul to Sep | 156 | 57% | Too early to tell |
| Staff member | Clients | On rhythm | Overdue | Drifting | Lapsed |
|---|---|---|---|---|---|
| Dana Whitlock | 520 | 128 | 17 | 29 | 346 |
| Marcus Bell | 430 | 104 | 14 | 24 | 288 |
| Priya Anand | 388 | 94 | 13 | 22 | 259 |
| Liam Carrow | 226 | 54 | 8 | 13 | 151 |
| Renee Soto | 136 | 32 | 5 | 8 | 91 |
Connect your booking history. Arqo builds an economic model of your business: who is new, who returns, who has drifted, and what each group is worth.
Choose who gets a message, who gets a person, and what each message says. You see what a group is worth before anything is sent.
Messages go out when each client is due. Arqo tracks who came back and what they spent, and the model updates as your business changes.
Built for businesses where clients pay directly and come back on a cycle.
Who we work with
Founder-led, independent clinics with meaningful cash-pay revenue.
Acupuncture and integrative wellness, medspas, cash-pay rehab and chiro. The vertical matters less than the shape of the business.
Cash-pay revenue
A significant share of revenue comes directly from patients. Insurance mix is welcome, and often makes the work more valuable.
Founder-led
Motivated, mission-driven founders actively involved in day-to-day operations that need more time to work on the business not in the business.
Enough complexity to matter
Multiple providers, multiple services, or multiple revenue streams. That is where the questions get hard and the answers get valuable.
US-based clinics only for now.
The LUFT audit
Find the revenue already sitting in your clinic.
The audit is our core engagement: a full economic model of your clinic, built from your own appointment and sales data. It finds the leaks no practice management system will ever show, such as patients who quietly stopped coming, hours that underearn, and prices that haven't moved in years, and puts a dollar figure on each one.
Start here
The free diagnostic No cost
Before any audit, we run a short diagnostic on a slice of your data. It is a small assignment for us and a real sample of the work for you: a taste of the value before you commit to anything.
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1
A short call
Forty-five minutes on your clinic and what you're trying to figure out. No data changes hands yet.
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2
One export
You pull one report from your booking system. Nothing identifying leaves your building.
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3
A focused look
We work through your data for the quickest wins: where patients drop off and what those leaks are worth.
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4
You get the short list
One walkthrough call with two or three findings. If the full audit makes sense from there, that is the next step.
No obligation past the walkthrough. The diagnostic is useful on its own or it isn't worth doing.
mission
To help great clinicians become great operators.
$42K–$250K
A year in recoverable revenue, identified in recent clinic diagnostics
The work starts with the data you already have. Modeling your appointments and sales shows where revenue is leaking from your existing patient base: patients who quietly drifted, hours that underearn, prices that have not moved in years. That recovered revenue is what makes the transition worth making.
How the transition works
We move cash-pay clinics to an AI-native operating model one step at a time, built around how your clinic actually works, not a new tool.
You keep running the clinic while we do the work. We start from the systems you already use, model the economics, then add the workflows and decision tools that make revenue predictable. Every step adds to what is there, and every method is tested first on the integrative clinic we co-own outside Chicago.
The Clinic Operator
Monthly field notes on the economics of cash-pay health.
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